Terms & Conditions
Last Updated: March 2, 2025
1. Introduction
Welcome to Wasook.com! By accessing or using our platform, you agree to abide by these Terms & Conditions. Wasook.com is a free platform designed to connect users with local professionals based on customer reviews and ratings. Our goal is to improve service quality by helping users find reliable professionals while giving professionals an opportunity to grow their business.
2. Definitions
"Platform" refers to Wasook.com, including its website and services.
"User" refers to any individual accessing the platform, including both customers and professionals.
"Professional" refers to service providers listed on the platform.
"Customer" refers to individuals seeking services through the platform.
3. Services Provided
Wasook.com serves as a directory where users can find and review professionals in various fields, such as electricians, plumbers, drivers, cooks, and more.
Professionals can create profiles to showcase their skills and gain visibility based on customer ratings and feedback.
The platform operates in select areas, starting with Pakistan, with plans to expand to other regions over time.
4. User Responsibilities
4.1 For Customers
- Customers are responsible for verifying the credentials and reliability of professionals before hiring.
- Wasook.com does not provide any guarantees or warranties regarding the quality of service rendered by professionals.
- Customers must provide honest and constructive feedback when rating professionals.
4.2 For Professionals
- Professionals must provide accurate information when registering on the platform.
- Any false claims, misrepresentation, or fraudulent activities may result in account suspension or removal.
- Professionals should strive to maintain high-quality service to improve their ratings and credibility.
5. No Liability for Services Rendered
Wasook.com is an independent platform facilitating connections between users and professionals. We do not employ, manage, or control the professionals listed, nor do we take responsibility for the quality of their work, conduct, or any disputes that may arise. Any agreements or transactions made between users are solely at their own risk.
6. Reviews & Ratings
- Customers can leave reviews and ratings based on their experiences with professionals.
- Wasook.com reserves the right to remove fraudulent, misleading, or inappropriate reviews.
- Professionals cannot manipulate, buy, or otherwise fabricate ratings to mislead users.
7. Account Registration & Termination
- Users can create an account to access additional features such as bookmarking professionals or leaving reviews.
- Wasook.com reserves the right to suspend or terminate accounts that violate these Terms & Conditions.
8. Privacy Policy
By using Wasook.com, you acknowledge that we collect and use personal data in accordance with our Privacy Policy. This may include information such as names, locations, and reviews to enhance user experience.
9. Changes to Terms
Wasook.com reserves the right to modify these Terms & Conditions at any time. Continued use of the platform after any changes constitute acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please reach out to us at support@wasook.com.